Terms of Service

Inkally is a French company. The French version is the legally binding reference. This English translation is provided for convenience only.

1. Purpose

These Terms govern the relationship between Inkally and any Customer subscribing to the service at inkally.app. Inkally is SaaS software for tattoo and piercing artists to manage their activity.

2. Acceptance

Registration implies full acceptance of these Terms, the Privacy Policy and the Legal Notice.

3. Beta phase and service status

Inkally is currently in beta tester phase. It is fully functional and suitable for real production use, but some features may evolve or be adjusted. The Publisher will notify the Customer by email before any major change. The Customer acknowledges being informed of this beta status and accepts it.

4. Pricing

Current pricing is displayed on the site. Prices are exclusive of tax. French VAT applies where applicable. Subscriptions are billed monthly via Stripe and auto-renew unless cancelled.

Beta tester pricing (applicable to any account opened during the beta phase):

• First 6 months: full access, 100% free, no credit card required.
• Next 6 months: discounted rate of €15/month (incl. tax), as a thank you for the early trust.
• Beyond: standard rate of €30/month (incl. tax), cancellable anytime from the dashboard.

No commission is taken on appointments or on the commercial relationship between the Customer and their own clients. Any optional add-on requiring paid infrastructure (SMS, premium AI, etc.) is billed separately and transparently.

5. Cancellation

The Customer may cancel at any time, in one click, from their dashboard. Service remains active until the end of the current paid period. No pro-rata refund.

6. Data export

The Customer can download all their data at any time via the export feature, in open formats. After cancellation, data remains accessible for 30 days for export, then is permanently deleted (except where legal retention applies, e.g. invoices kept 10 years).

7. Service availability

Best efforts to keep the service available. No SLA on Solo plan. Studio and Pro+ plans benefit from 99.5% monthly availability SLA (excluding scheduled maintenance and force majeure).

8. Liability

The Publisher acts as a technical provider. The Customer remains solely responsible for their use of the service, the compliance of their business and the accuracy of the data they enter. Publisher liability is strictly limited to the amount paid by the Customer over the last 12 months.

9. Intellectual property

Inkally (software, brand, design) remains the exclusive property of the Publisher. The Customer has a non-exclusive, non-transferable right of use for the duration of their subscription. Data entered by the Customer remains the Customer's exclusive property.

10. Personal data

Personal data processing is governed by the Privacy Policy. The Publisher acts as a data processor under GDPR for end-client data entered by the artist.

11. Changes to terms

The Publisher may modify these Terms. The Customer will be notified by email at least 30 days before any substantial change takes effect. If they do not accept, they may cancel without charge.

12. Governing law

These Terms are governed by French law. In case of dispute, after attempt at amicable resolution, the competent court will be the one of the Publisher's registered office.